SMS Terms & Conditions
Effective Date:
3/2/2025
Last Updated:
3/2/2025
Company Name:
A&W Handymen
Website:
aw-handymen.com
Contact Email:
williamfuchs@aw-handymen.com
Contact Phone:
(513) 223-3180
1. Introduction
By opting into SMS communications from A&W Handymen (the “Company,” “we,” “us,” or “our”), you agree to these SMS Terms & Conditions. This agreement outlines how we collect consent, send messages, and provide opt-out options in compliance with The Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles, and The Campaign Registry (TCR) guidelines.
2. How Users Consent to Receive SMS Messages
Users may opt-in to receive SMS messages from A&W Handymen through the following methods:
✔ Online Form Submission: Users provide their phone number via an online form at aw-handymen.com, where they must check a box explicitly agreeing to receive SMS notifications and promotional messages.
✔ Keyword Opt-In: Users can opt-in by texting START to (513) 223-3180.
✔ In-Person Consent: Users may provide written or verbal consent during an appointment, consultation, or other business transaction.
✔ Existing Customer Relationship: Customers who have previously engaged with the business and provided their phone number may receive service-related messages in accordance with applicable laws.
By opting in, users confirm that they are the authorized account holder of the phone number provided.
3. Types of SMS Messages Users Will Receive
Users who opt-in agree to receive the following types of SMS messages:
✔ Appointment Reminders & Confirmations
✔ Service Updates & Notifications
✔ Promotional Offers & Special Discounts
✔ Review Requests & Customer Feedback Surveys
✔ Business Announcements & Important Notices
Message frequency may vary, but users can expect to receive messages based on their interactions with the business.
4. Message & Data Rates
Message and data rates may apply depending on the user’s mobile carrier plan. A&W Handymen is not responsible for any charges incurred by users from their mobile carriers for SMS communications.
5. Opt-Out Instructions
Users can opt-out of receiving SMS messages at any time by replying STOP to any message they receive from us. Upon opting out, users will receive a final confirmation message stating that they have been unsubscribed. No further messages will be sent unless they opt back in.
✔ HELP – Users can reply HELP for more information on how to contact customer support.
✔ UNSUBSCRIBE – Alternative keyword to stop receiving messages.
6. Customer Support
For assistance, users can contact us via:
✔ Email: williamfuchs@aw-handymen.com
✔ Phone: (513) 223-3180
7. Privacy & Data Usage
We respect user privacy and adhere to applicable federal and state laws governing SMS communications. A&W Handymen does not sell, share, or distribute users’ personal information. Message content is transmitted securely in compliance with TCPA, CAN-SPAM Act, and CTIA messaging guidelines. Full details can be found in our Privacy Policy at aw-handymen.com/privacy-policy.
8. Compliance with Industry Regulations
Our SMS services comply with the following regulations and guidelines:
✔ The Telephone Consumer Protection Act (TCPA) – Protects users from unsolicited text messages.
✔ The CTIA Messaging Principles & Best Practices – Ensures ethical SMS communication.
✔ The CAN-SPAM Act – Governs electronic marketing practices.
✔ The Campaign Registry (TCR) A2P 10DLC Compliance – Verifies business messaging authenticity.
9. Changes to These Terms
We reserve the right to modify these SMS Terms & Conditions at any time. Changes will be posted on our website, and continued use of our SMS services constitutes acceptance of the updated terms.