Privacy Policy
Effective Date: 3/2/2025
Last Updated: 3/2/2025
Business Name: A&W Handymen
Website: aw-handymen.com
Contact: williamfuchs@aw-handymen.com
1. Introduction
At A&W Handymen ("Company," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, and SMS communications.
2. Information We Collect
We may collect the following types of personal information:✔ Contact Information: Name, email address, phone number, business name.
✔ Usage Data: IP address, browser type, pages visited, and other analytics.
✔ SMS & Communication Data: Messages sent and received when you opt into our SMS notifications. We do not sell or share personal data with third parties for their direct marketing purposes.
3. How We Use Your Information
We use your data for the following purposes:✔ To send appointment reminders, service updates, promotions, and review requests via SMS or email.
✔ To provide customer support and respond to inquiries.
✔ To improve our website and services through analytics.
✔ To comply with legal obligations and industry regulations.
4. SMS Communications & Consent
By opting into our SMS services, you consent to receive messages from A&W Handymen. Message frequency varies, and standard message/data rates may apply.✔ Opt-In Process: Users provide consent by submitting their phone number on our website at aw-handymen.com.
✔ Opt-Out Process: You can unsubscribe anytime by replying STOP to any message. Reply HELP for assistance.
5. How We Protect Your Information
We implement reasonable security measures to protect your data from unauthorized access or disclosure. While no online transmission is 100% secure, we follow industry best practices to safeguard your data.
6. Third-Party Services
We may use third-party providers (e.g., Google Analytics, Twilio, or GoHighLevel) to assist in delivering SMS and email services. These services comply with relevant data protection laws and do not have access to your information beyond what is necessary.
7. Your Privacy Rights
Depending on your location, you may have rights under privacy laws like GDPR (EU), CCPA (California), or TCPA (USA), including:✔ The right to access, update, or delete your personal data.
✔ The right to opt out of marketing communications.
✔ The right to request details on how your data is used. To exercise your rights, contact us at williamfuchs@aw-handymen.com.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date. Continued use of our services after updates constitutes acceptance of the revised policy.
9. Contact Us
For questions or concerns regarding this Privacy Policy, contact us at:
Business Name: A&W Handymen
Website: aw-handymen.com
Contact: williamfuchs@aw-handymen.com