Privacy Policy

Effective date: July 21, 2026

A&W Handymen LLC (“A&W Handymen,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit aw-handymen.com, request an estimate, book a service, contact us, or communicate with us by phone, email, or text message.

Information We Collect

We may collect your name, email address, phone number, service address, ZIP code, project details, appointment information, photographs you choose to provide, and records of our communications. We also may collect standard website usage information such as device, browser, IP address, referring page, and pages visited.

How We Use Information

We use information to respond to inquiries, prepare estimates, schedule and deliver handyman services, provide customer support, send service-related updates, improve our website and operations, maintain records, prevent fraud or misuse, and comply with legal obligations. With your consent, we may also send promotional messages about A&W Handymen services.

SMS Privacy

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely to support communications and business operations, and only as permitted by law. Text messaging originator opt-in data and consent will not be shared with any third parties. Consent to receive text messages is not a condition of purchase.

Terms and Conditions

SMS Choices

Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages. Reply HELP for help. You may also contact us at williamfuchs@aw-handymen.com or (513) 223-3180.

How We Share Information

We may share information with vendors that help us operate the website, scheduling, customer relationship management, communications, payments, and service delivery. We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction. We do not sell personal information.

Data Retention and Security

We keep information only as long as reasonably necessary for the purposes described here and use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is completely secure.

Your Choices

You may request access, correction, or deletion of your personal information, subject to legal and operational requirements. You may unsubscribe from email marketing using the link in an email and opt out of text messages by replying STOP.